Your trust is the foundation of everything we do. This page outlines how CPS Shield protects your data and the terms that govern our platform.
Communication Preference Services was founded with a clear mission. Millions of Americans receive unwanted robocalls, scam calls, and aggressive telemarketing calls every single day. Many of these calls violate federal consumer protection laws, including the Telephone Consumer Protection Act and the National Do Not Call Registry regulations. Despite these laws existing to protect citizens, most people never take action simply because the legal process appears complicated and time consuming.
CPS helps bridge that gap. Our platform assists individuals by organizing call evidence, analyzing call patterns, and helping citizens prepare documentation that may be used to pursue claims against companies that violate telemarketing laws.
Our mission is to help restore control over personal communication. Every person deserves the right to decide who can contact them. Unwanted telemarketing calls are not only disruptive but often deceptive and predatory. Many scam operations intentionally target older adults and individuals who may not be familiar with consumer protection laws.
CPS works to protect everyday Americans by giving them the tools necessary to document violations and stand up to unlawful callers. By helping citizens gather proper evidence and understand their rights, we aim to discourage companies from continuing illegal robocalling practices.
Each documented case contributes to a broader effort to hold telemarketing violators accountable and reduce the volume of illegal calls across the United States.
By accessing or using the CPS platform, users agree to the terms outlined below. These terms are designed to maintain transparency and ensure responsible use of our services.
When users submit information through our system they authorize CPS to review communication records such as call logs, timestamps, voicemail recordings, screenshots, and other documentation that may indicate a violation of telemarketing laws.
The purpose of this review is to evaluate whether the reported activity may qualify under federal consumer protection statutes including TCPA and Do Not Call regulations.
Important: CPS is not a law firm and initial use of the platform does not create an attorney-client relationship. Our service provides administrative assistance, evidence organization, and preliminary case preparation.
If a case qualifies for further action, users may be connected with licensed attorneys or legal partners who specialize in consumer protection litigation. Any legal relationship is established directly between the user and the attorney involved.
Users must submit truthful and accurate information. Providing false documentation, fabricated call logs, or misleading evidence may result in immediate suspension from the platform.
Protecting user privacy is central to the values of Communication Preference Services. The entire purpose of our platform is to defend individuals against intrusive communications, therefore strict privacy protections are built into every part of our system.
CPS does not sell user data. We do not participate in advertising networks, marketing data exchanges, or third party data brokerage systems.
Any information submitted through our platform including phone numbers, timestamps, call recordings, screenshots, and supporting documentation is used solely for the purpose of identifying and documenting potential telemarketing violations.
If a claim progresses toward legal action, relevant evidence may be shared only with authorized legal professionals responsible for evaluating or pursuing the case.
Access to submitted data is restricted to authorized CPS personnel responsible for case review and system security.
All sensitive information transmitted through CPS systems is protected using strong encryption standards. Our infrastructure uses AES-256 encryption which is widely recognized as a high security standard used in financial institutions and government level systems.
Access to data is strictly controlled and our systems implement monitoring safeguards to detect unusual activity or unauthorized access attempts.
Cookies used on the CPS website serve only essential functional purposes. These cookies allow the site to maintain session security, ensure forms work correctly, and improve overall user experience.
Privacy First: CPS does not use cookies for behavioral advertising, cross-site tracking, or third-party marketing analytics.
No. CPS is an independent private service. We operate within the legal framework established by US consumer protection laws but we are not affiliated with any government agency.
Initial documentation review and case evaluation may be offered without cost. If a case qualifies for legal action, fee structures depend on the legal professionals involved and will always be explained before any formal legal process begins.
Robocalls, automated marketing calls without consent, repeated telemarketing calls after requesting removal from call lists, and calls received after being registered on the National Do Not Call Registry may qualify under consumer protection laws.
Helpful evidence includes call logs, screenshots of repeated calls, voicemail recordings, timestamps, and records showing that a number was registered on the Do Not Call Registry.
Communication Preference Services exists to give individuals the ability to push back against unlawful telemarketing practices. By helping citizens gather evidence and understand their rights, CPS aims to reduce the volume of illegal calls and create a safer communication environment for everyone.
If you believe your phone has been targeted by unlawful telemarketing activity, CPS is here to help you take the first step toward stopping it.
