CPS does not act as a government agency or legal authority; we ensure information is documented clearly for your use.
Preparing Information
Accurate reporting starts with proper documentation. Before a report is submitted, certain details help regulators identify patterns and violations.
- Date and exact time of the call
- Phone number or caller ID shown
- Type of call (robocall, agent, prerecorded)
- Verification of DNC registration status
FTC Reporting
The FTC collects reports related to telemarketing and consumer fraud. These reports help identify large-scale violations and repeat offenders.
- Submit reports for unwanted sales calls
- Document violations of DNC regulations
- Contribute to national enforcement databases
- Support investigations into scam operations
FCC Reporting
The FCC focuses on unlawful call practices such as spoofing, robocalls, and the misuse of telecommunications networks.
- Report illegal robocalls and spoofed numbers
- Document repeated calls from specific sources
- Support carrier-level enforcement actions
- Assist in blocking network-level abuse
TCPA Understanding
The Telephone Consumer Protection Act (TCPA) limits how businesses may contact consumers, requiring consent for certain calls.
- Explains consent and revocation rights
- Defines limits on automated messaging
- Supports documentation for violations
- Creates records for potential legal action
Ongoing Monitoring
Reporting is not a one-time step. Continued monitoring helps build clear patterns over time, improving the effectiveness of enforcement and prevention efforts.
- Maintain organized call records
- Track repeat offenders
- Support future complaints
- Reduce call volume consistently